{"id":23,"date":"2024-11-20T15:21:03","date_gmt":"2024-11-20T15:21:03","guid":{"rendered":"https:\/\/sohowellnessbg.com\/?page_id=23"},"modified":"2026-06-01T04:42:14","modified_gmt":"2026-06-01T04:42:14","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/sohowellnessbg.com\/en\/terms-conditions\/","title":{"rendered":"\u0423\u0441\u043b\u043e\u0432\u0438 \u0438 \u043e\u0434\u0440\u0435\u0434\u0431\u0435"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Website purchases are subject to Serbian consumer protection law. All prices are displayed in RSD. Product availability, pricing, and website content may be updated without prior notice. SOHO Wellness reserves the right to refuse suspicious or fraudulent orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain products may require manual order confirmation depending on stock availability. In cases where a product is temporarily unavailable, the customer will be contacted regarding updated delivery timelines, replacement options, or refund\/store credit options where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Basic Company Information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full legal name: Du\u0161anka Aleksi\u0107 PR Delatnost nege i odr\u017eavanje tela SOHO WELLNESS Beograd<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address: Luke \u0106elovi\u0107a Trebinjca 13, 11000 Beograd, Serbia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Activity: Body care and maintenance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Activity code: 9604<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Registration number (MB): 67597915<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tax ID (PIB): 114466426<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: www.sohowellnessbg.com&nbsp;<a href=\"https:\/\/sohowellnessbg.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.sohowellnessbg.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +381649999377<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp;<a href=\"mailto:info@sohowellnessbg.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@sohowellnessbg.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Currency Conversion Statement<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAll payments will be effected in Serbian currency \u2013 dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Information \u2013 Customer Service<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address: Luke \u0106elovi\u0107a Trebinjca 13, 11000 Beograd<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +381649999377<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail:&nbsp;<a href=\"mailto:info@sohowellnessbg.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@sohowellnessbg.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery of Goods and Any Restrictions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For in-studio services (red light therapy, cold plunge, PEMF, infrared sauna): Services are delivered at our studio located at Luke \u0106elovi\u0107a Trebinjca 13, Belgrade. Appointments are booked online or by phone. No shipping restrictions apply to in-studio services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For red light therapy panels (home use): Products are shipped within Serbia via courier. Delivery timeframe is 2\u20135 business days from order confirmation. Delivery is available throughout Serbia. No export restrictions apply for domestic orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaints Policy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupac ima pravo da podnese reklamaciju u slede\u0107im slu\u010dajevima:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 isporu\u010den je pogre\u0161an proizvod<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 proizvod je neispravan<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 isporu\u010den je nepotpun proizvod<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 u drugim slu\u010dajevima predvi\u0111enim Zakonom o za\u0161titi potro\u0161a\u010da Republike Srbije<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacije se mogu podneti putem e-maila&nbsp;<a href=\"mailto:info@sohowellnessbg.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@sohowellnessbg.com<\/a>&nbsp;ili telefonom na broj +381649999377.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">User Privacy Protection<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOn behalf of Soho Wellness Studio, we undertake to safeguard the privacy of all our customers. We collect only the necessary basic information about customers\/users and data required for business operations and informing users in accordance with good business practices and to provide quality service. We give customers the option to choose, including the decision of whether or not they want to be removed from mailing lists used for marketing campaigns. All user\/customer data is strictly protected and accessible only to employees on need-to-know basis. All employees of Soho Wellness Studio (and business partners) are responsible for adhering to privacy protection principles.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Protection of Confidential Transaction Data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhen entering payment card details, confidential information is transmitted over a public network in a protected (encrypted) form using SSL protocol and PKI system, as the most advanced cryptographic technologies currently available. The security of data during the purchase is guaranteed by the payment card processor, Banca Intesa ad Belgrade, with the entire payment process being conducted on the website of the bank. At no point are payment card details accessible to our system.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Povra\u0107aj sredstava<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">U slu\u010daju vra\u0107anja robe i povra\u0107aja sredstava kupcu koji je prethodno platio platnom karticom, delimi\u010dno ili u celosti, bez obzira na razlog vra\u0107anja, Soho Wellness Studio \u0107e izvr\u0161iti povra\u0107aj sredstava isklju\u010divo na ra\u010dun platne kartice koja je kori\u0161\u0107ena za pla\u0107anje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VAT Declaration<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Soho Wellness Studio is not registered for VAT.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041a\u0443\u043f\u043e\u0432\u0438\u043d\u0435 \u043d\u0430 \u0432\u0435\u0431-\u0441\u0430\u0458\u0442\u0443 \u043f\u043e\u0434\u043b\u0435\u0436\u0443 \u0441\u0440\u043f\u0441\u043a\u043e\u043c \u0437\u0430\u043a\u043e\u043d\u0443 \u043e \u0437\u0430\u0448\u0442\u0438\u0442\u0438 \u043f\u043e\u0442\u0440\u043e\u0448\u0430\u0447\u0430. \u0421\u0432\u0435 \u0446\u0435\u043d\u0435 \u0441\u0443 \u043f\u0440\u0438\u043a\u0430\u0437\u0430\u043d\u0435 \u0443 \u0434\u0438\u043d\u0430\u0440\u0438\u043c\u0430. \u0414\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0430, \u0446\u0435\u043d\u0435 \u0438 \u0441\u0430\u0434\u0440\u0436\u0430\u0458 \u0432\u0435\u0431-\u0441\u0430\u0458\u0442\u0430 \u043c\u043e\u0433\u0443 \u0441\u0435 \u0430\u0436\u0443\u0440\u0438\u0440\u0430\u0442\u0438 \u0431\u0435\u0437 \u043f\u0440\u0435\u0442\u0445\u043e\u0434\u043d\u0435 \u043d\u0430\u0458\u0430\u0432\u0435. SOHO Wellness \u0437\u0430\u0434\u0440\u0436\u0430\u0432\u0430 \u043f\u0440\u0430\u0432\u043e \u0434\u0430 \u043e\u0434\u0431\u0438\u0458\u0435 \u0441\u0443\u043c\u045a\u0438\u0432\u0435 \u0438\u043b\u0438 \u043f\u0440\u0435\u0432\u0430\u0440\u043d\u0435 \u043f\u043e\u0440\u0443\u045f\u0431\u0438\u043d\u0435. \u0417\u0430 \u043e\u0434\u0440\u0435\u0452\u0435\u043d\u0435 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0435 \u043c\u043e\u0436\u0435 \u0431\u0438\u0442\u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u0430 \u0440\u0443\u0447\u043d\u0430 \u043f\u043e\u0442\u0432\u0440\u0434\u0430 \u043f\u043e\u0440\u0443\u045f\u0431\u0438\u043d\u0435 \u0443 \u0437\u0430\u0432\u0438\u0441\u043d\u043e\u0441\u0442\u0438 \u043e\u0434 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u0438 \u0437\u0430\u043b\u0438\u0445\u0430. \u0423 \u0441\u043b\u0443\u0447\u0430\u0458\u0435\u0432\u0438\u043c\u0430 \u043a\u0430\u0434\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":5,"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":857,"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions\/857"}],"wp:attachment":[{"href":"https:\/\/sohowellnessbg.com\/en\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}